Refund & Cancellation Policy
At Lunuvila Resort Dickwella, we understand that travel plans may change. Our cancellation and refund policy is designed to be fair and transparent for all guests.
Cancellation Policy
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Guests may cancel their reservation free of charge up to 3 days (72 hours) before the check-in date.
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Cancellations made less than 3 days before check-in will be subject to a cancellation fee.
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No-shows (failure to arrive without notice) will be charged the full reservation amount.
Refund Policy
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Full refund will be provided for cancellations made at least 3 days before check-in.
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No refund will be issued for cancellations made within 3 days of check-in.
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Refunds, if applicable, will be processed using the original payment method.
Early Check-Out
No refunds will be provided for early departures after check-in.
Booking Modifications
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Changes to reservation dates are subject to availability and may result in rate differences.
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Please contact us as early as possible if you wish to modify your booking.
Contact for Cancellations
To cancel or modify a reservation, please contact us directly:
📞 Phone / WhatsApp: +94 76 305 7755
📧 Email: info@lunuvilaresortdickwella.com